These are our terms and conditions for the use of our website smartsecure.store and the purchase of products through the website.
If you have any queries about these terms, please contact us using the contact form.
The terms and conditions herein together with any notices or conditions on other areas of this website will all together govern use by customers of this website. You should note that CCTV Systems Blessington Retail may at any time make changes to or remove part of this website without any liability to customers for such changes. CCTV Systems Blessington Retail reserves the right to change these terms and conditions in the future without specifically notifying customers and continued use of the website or placing of orders after such changes shall be deemed to be acknowledgement and acceptance thereof.
A contract will only come into existence between you the customer and us once your order has been processed and dispatched.
When you as a customer place an order via this website, you warrant by placing the order that:-
- You are not a minor or otherwise legally incapable of entering into a binding contract.
- The personal details which you give us on registration are fully complete and accurate.
- You are not using a false name or the name of any other person or body which you are not authorised to use.
Placement of an order
When you place your order you are doing so in acceptance of these terms and conditions and it is important that you have read them before you go ahead and order.
Cancelling an order
Did you change your mind or order by mistake? No problem - you are free to cancel your order anytime until we have sent it out. You will receive a full refund against the original method of payment. If we already have sent out the order please see our "Returns Policy". Excluded are orders made to the customer's specifications. Refunds will be issued within 14 days of your order cancellation as required by law.
Acceptance of an order
When you place an order you will receive an order confirmation to the email address provided during the order process. This is a confirmation that we have received your order and not a confirmation of a contract of purchase. In case you have not received an order confirmation by email feel free to contact us by phone: +353 1 4434489 or via our contact form to obtain your order confirmation. A contract of purchase is concluded as soon as we send out your order. It is an implied term in the contract that the products will correspond to their description. The description is essential as set out on our website and catalogue at the time of order, but there may be minor variations in specification, colour, or other features between that description and the product received.
Delivery
All dispatch and transit times are approximate and can vary, especially during peak times.
We aim to dispatch all orders within 1 to 2 business days from the date of the order (or as stated in the item description).
If for some reason an item is out of stock or needs to be shipped from an external warehouse we will inform you by email with an approximate dispatch date.
Approximate transit times when your order has been dispatched:
Ireland (incl. Northern Ireland): usually 1 to 2 working days (up to 3 working days during peak periods)
United Kingdom (Mainland and Isle of Man): usually 3 to 4 working days, can be up to 7 working days (also subject to customs spot checks)
EU: 4 to 14 working days, depending on how far away you are from Ireland
EEA and other European Countries: 7 to 14 working days, subject to customs checks
Please note: we will do everything possible to make the transport as smooth as possible for you, but unfortunately as soon as we hand over the order to our courier we rely on their service level and have no influence on transport time, therefore are not liable for possible delays during transport. All shipments are insured against loss and damage during transport.
If you should receive a package obviously damaged please ask the delivery driver to mark the shipment as damaged. If the damage is not visible from the outside please let us know within 48 hours.
Returns Policy
You have the right to cancel your order within 30 (thirty) days of delivery (starting the day after you have received the goods) and return them for a full refund. This will apply to your order unless you order goods made to your own specification, perishable goods or goods that by their nature cannot be returned. Video, DVD, audio or Software Products (excluding downloads) can only be returned sealed and when they haven't been unsealed. Should you cancel the whole contract or whole order we will then refund you the price you have paid for the goods incl. any shipping costs in full when you return the full order. Should you cancel a part of the contract or a part of the order we will then refund you the price you have paid for the goods you are returning excluding any shipping costs when you are returning a part of the order.
Cancellation has to be made in writing to email: hello@smartsecure.store or letter: CCTV Systems Blessington Retail, Customer Services, Unit 6A Aran Centre, Blessington Business Park, Blessington, Co. Wicklow, W91 VN27 Ireland
It is your responsibility to ensure your notice of cancellation is reaching us in time!
Please do not send in any goods without obtaining prior written instructions from us on how to send the goods.
We will make sure to organise the return as convenient as possible for you.
Returns are accepted if products are unused, unaltered, unwashed, and not otherwise manipulated. The goods must be returned in saleable condition and original packaging! You have the right to examine the goods in a manner an ordinary shop visit would allow. All damage to the goods / original boxing or obvious use of the goods or missing parts/accessories may make you liable for compensation.
A refund for qualifying returns will be issued to your original method of payment within 14 days after we have received your return - as required by law.
Limited Warranty
All of our products come with a 24-month standard limited warranty unless otherwise stated - please refer to the product description. All alterations or modifications of the product by the customer or opening of the housing of the product by the customer will void the warranty! Warranty is provided on the terms of "Return to base" only, no advance replacement will be provided - unless otherwise agreed - and is limited to faults occurring as a result of production faults and excludes normal wear and tear.
Data Loss
The customer is obliged to take appropriate precautions against the loss of data. This comprises, in particular, reasonable and comprehensive data protection based on appropriate technology in order to protect themselves against the loss of data. In no event or circumstances we will be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever resulting from data loss or profit loss arising from, or in connection with the use of products supplied by us.
Retention of Title
Title to the products passes to you when risk passes below, unless the price or any other amount payable by you is outstanding at delivery, in which case title is retained by us until you have paid in full the price and all other amounts payable under the contract. You agree that we may still sue for the price, notwithstanding that title has not passed. You also agree that your right to possession and use of the products shall cease if any amount payable by you under the contract becomes overdue, or you enter into bankruptcy, liquidation or administration, and that we shall be entitled to enter any premises where the products are kept for the purposes of repossessing them. The title to the products shall revert to us when you exercise any right to reject the products, cancel the contract or otherwise return the products to us.
Risk
Risk in the products shall pass to you when they come into your physical possession, or any person identified by you to take possession of the products, or any carrier you commissioned to collect the products from us and transport them to you, or our courier service hand over the products to any person who you authorise to collect them from a postal or courier service, or we leave the products at a place or with a person in accordance with any express delivery instructions received from you. Risk in any returned products shall pass back to us when they come back into our physical possession, or any person identified by us to take possession of the returned products, or any carrier commissioned by us collect the products from you and transport them back to us.
Liability
We try to have the information on this website as accurate as possible, but we make no warranties, whether express or implied, regarding its accuracy. We do not provide warranties regarding any matters related to the use of this website and it is your responsibility to ensure that your own equipment is protected from viruses and other external factors or other external factors.
Your rights are protected by the Sale of Goods and Supply of Services Act, 1980, and also the Consumer Protection Act, 2007, where you are a consumer. Nothing in this website shall affect your rights under the applicable law.
Disclaimer
The information contained in this website is for general information purposes only. The information is provided by CCTV Systems Blessington Retail and whilst we endeavour to keep the information up-to-date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk. The information on this website may change without notice and it is the user's responsibility to ensure they have the latest information.
In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits, any direct, indirect, or incidental damages arising out of, or in connection with, the use of this website.
Through this website, you are able to link to other websites which are not under the control of CCTV Systems Blessington Retail. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.
Every effort is made to keep the website up and running smoothly. However, CCTV Systems Blessington Retail takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.
Severance
If any of these terms and conditions shall prove to be void, unlawful, or unenforceable for any reason then that term or condition shall be considered severed from the remaining terms and conditions which shall remain valid and enforceable.
WEEE Recycling
FREE RECYCLING WASTE MANAGEMENT ACT 1996 Waste Electrical and Electronic Equipment (WEEE) is taken back free of charge either by bringing it to our store or sending it into our warehouse on a one-for-one, like-for-like basis. Waste batteries including rechargeable batteries are taken back free of charge. You are not obliged to make any purchase when returning old batteries to us. Each local authority must also accept household WEEE and small batteries free of charge at its recycling facilities. All WEEE and waste batteries must be recycled and should not be placed in any of your household wheelie bins. Make sure you always recycle all your old electrical goods and batteries.
CCTV Systems Blessington Retail, Unit 6A Aran Centre Blessington Business Park Blessington Co. Wicklow W91 VN27 Ireland
Phone: +353 1 4434489
Email: hello@smartsecure.store
WEEE Reg. No: RON1270, Producer Reg. No: IE03191WB